Software Support Analyst

Job Listing No: 9740000

Software Support Analyst

Our client has enjoyed a sustained period of growth in the FMCG sector, both organically and by acquisition. They are now recruiting for a Software Support Analyst to join their Co Monaghan team. 

This is an excellent opportunity for a recent graduate or someone with 1 + years experience who is looking to base themselves in the local area and develop their career with a successful and growing business. 

Responsibilities:

 

  • Provide software support for company ERP software and in-house applications
  • Work closely with the specific functions/departments, to ensure system capabilities provide added value to function/department and overall business
  • Support the implementation and deployment of new business systems
  • Support the upgrade and maintenance of existing systems
  • Support system acceptance testing during software releases
  • Ensure training and documentation requirements are fulfilled
  • Act as contact point between system provider and business functions/departments
  • Provide 2nd level Help Desk support for all systems within your remit
  • Use tools like SQL Management Studio, and available application tools to interrogate the systems, diagnose and resolve problems
  • Ensure all calls are resolved within SLA
  • Assume key point of contact between business/function representative and system provider

 

Criteria:

  • 3rd Level education in computer related discipline
  • Excellent interpersonal and communication skills
  • Ability to learn, understand and support new applications
  • Ability to multi-task
  • Self-motivated, results focused, able to work on own initiative and as part of a busy team
  • Strong analytical & problem-solving skills

 

Desirable:

  • Previous experience of Customer Service / Support in an application support environment
  • Previous experience working in FMCG environment
  • Previous experience of Microsoft SQL Database query and management tool

This is an exciting opportunity to join a business who have gone from strength to strength, and who have continuing plans for development. Salary is in the region of €25 – 28k.

For further information and a confidential discussion please email your CV through the link or contact us on 02890 826044.

Apply for this job.




Similar Jobs For "Software Support Analyst"



 Jobs by Indeed job search

Desktop Support Analyst

Company: New Tech Global
Location: Jane Lew, WV
The Desktop Support Analyst is responsible for providing technical support on all PC, network and telecommunications systems for our local/field offices.... To apply for this job vacancy in New Tech Global you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 23 hours ago

Executive Chef

Company: Aladdin Food Service Management | Elior North America
Location: Buckhannon, WV 26201
Interview, select, train and evaluate supervisory and support staff. Experience with a computerized menu management system, and knowledge of office and industry... To apply for this job vacancy in Aladdin Food Service Management | Elior North America you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 10 days ago

OSES - Field Service Technician

Company: Oil States International
Location: Buckhannon, WV
Working knowledge of Microsoft Office software. O Communicate with engineering and development support.... To apply for this job vacancy in Oil States International you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 27 days ago

Systems Administrator I - MULTIPLE NATIONWIDE LOCATIONS

Company: Leidos
Location: Jacksonville, WV
Provides support to an enterprise management system. Coordinates Level 3 support to the district technical personnel.... To apply for this job vacancy in Leidos you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 21 days ago

Logistics Management Specialist

Company: Software Professional Solutions, Inc
Location: Buckhannon, WV
About Software Professional Solutions:. Our company employees are retired government and military subject matter experts in program management, acquisitions,... To apply for this job vacancy in Software Professional Solutions, Inc you must be qualified and you should prepare the required documents, click on the job link for more details.
Posted 30+ days ago






Note: This job listing with titled "Software Support Analyst" was indexed from different job portals. This job might be expired or closed for accepting CV's so we suggest to browse it from the new jobs menu of this site. Our website is an open community website for assisting job seeker so if you found some broken links or error in our site don't hesitate to contact us to fix the issue. Thank you for using our free services.


Get updated on daily job vacancies!

Be updated by pressing the Facebook Like or G+1 button bellow.