Specialist, Client Service

Job Listing No: 9740000

Specialist, Client Service

BNY Mellon – Wexford – Client Service – IC4 Works with external clients to resolve the most complex day-to-day issues and direct them to appropriate resources at BNY Mellon. Leads team members in providing support to major clients in addressing and resolving complex operational and technical issues and ensuring requests are executed. Applies advanced problem solving skills, judgement, and experience to analyze information. Uses developed communication skills to deliver high quality service to a specialized client base. Provides key individuals at assigned clients information related to BNY Mellons products and services representing a broad array of lines of business and geographies and leverages an in-depth understanding of broader BNY Mellon services and offerings. Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY Mellon. Resolves the most complex or non-routine client issues or inquires, as needed. Uses in-depth knowledge of client issues and… – Permanent – Full-time

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