Sr Customer Service Associate (Associate Operations Analyst)

Job Listing No: 9740000

Sr Customer Service Associate (Associate Operations Analyst)

Pramerica – Letterkenny, Co Donegal – JOB DESCRIPTIONS AND REQUIREMENTS: We are looking for an individual to join our BISO Support Team in the role of Associate Operations Analyst Associate, Info Security supporting Centralized Business Services. The ideal candidate will have excellent communication skills & strong working IT support and or security experience. The candidate will take on the day to day management of certain security processes and controls within the team and work on small to medium size projects that are initiated by the BISO. Responsibilities include: Assist in the facilitation of meetings Data collection, organization and analysis Routine system report production Presentation drafts Assist in development and delivery of training Issue follow-up and escalation Maintain calendars Maintaining SOP inventory Database maintenance: managing / inputting our program data General administrative tasks associated with the control programs Run Reports as requested by the business Assist with projec… – Permanent – Full-time

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