Tech support agent needed – no experience required

Job Listing No: 9740000

Tech support agent needed – no experience required

CPL Ireland – Kildare – We are looking for new English-speaking (ideally native) IT Technical Support Analysts to support our fast growing customer base. Benefits: * Rapid career progression and the opportunity to participate in comprehensive learning courses * Low Cost On-site Gym Membership * Free shuttle bus service and tax saver ticket for public transport * Modern and expansive business campus with on-site recreational facilities What are you going to do: * Assist the clients with their daily IT issues (hardware and software related) using the relevant tools and systems * Handling inbound calls and emails on a professional manner * Ensure Quality standard are adhered to in regards to both Cases and Calls * Accomplish other duties as required Requirements: * Excellent level of written and verbal communication in English * Analytical and troubleshooting skills * Ability to work under pressure * Relevant qualification studies in IT Salary: €20,240 perfo… – Permanent – Full-time

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