Technical Support Specialist – East Coast

Job Listing No: 9740000

Technical Support Specialist – East Coast

Randox Laboratories – Northern Ireland – Ireland – Job description Technical Support Specialist – East Coast (18I/TSLL) Randox is welcoming applications for the position of Technical Support Specialist to work within our Customer Services Department. The role will involve providing product information to customers and advising on the application of Randox products. The successful candidate will also be required to analyse technical data and troubleshoot product complaints from customers on a global basis. This role can be based anywhere on the East Coast and the successful applicant will travel nationwide in order to support our expanding customer base. The Role: The handling and troubleshooting of technical customer queries. The provision of product information and advice on the application of Randox procedures. The review and analysis of performance data and comparative studies. The use of query-logging software to record and monitor the status of customer and internal queries. The use of query-logging software to reco… – Permanent – Full-time

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