TERMINAL FOUR: Client Support Engineer- 18 months placement
Ibec Global Graduates – Dublin – We are experiencing rapid growth in the U.S.A. and have a need to provide product support to our clients in real time, from our Boston office. Our VP of Worldwide Sales is based in our Boston office, as well as a strong sales and sales support team. We can provide a Graduate with excellent support and product knowledge in our Boston office and a challenging role, with real learning opportunities, helping to service our growing client base there. Skills: Customer Service,Technology,Graduate,Customer Focus ,Product knowledge,Support,Entry Level,USA,Boston Sectors: Customer Services / Call Centres,Graduate Text title: Duties: This role will offer the Graduate the ideal chance to learn and use a wide range of technologies. The role will specifically involve the following: Recording and logging customer queries and requests Ensuring that issues are resolved systematically according to procedures Implementing changes/ small development tasks for clients/colleagues Accurately record… – Permanent – Full-timeApply for this job.