Turkish Speaking Customer Support – Travel industry

Job Listing No: 9740000

Turkish Speaking Customer Support – Travel industry

Recruitment Direct – Dublin – Turkish speaking Customer ServiceNorth Dublin, Ireland€24k per year bonus (up to €2k per year)Assisting customers with travel related queries through inbound phone calls, live chat and emails.Candidates must have strong customer service focus as will be responsible for promoting this world renowned company.Requirements: Fluency in Turkish and fluent in English.Excellent Customer service skills.A minimum of 1 year customer service experience, preferably in a call centre environment.Passion for the customer and customer experience.Excellent communication skills: verbal, written, probing & readingExcellent listening skills Ability to analyse customer ability and modify delivery skills accordinglyGood general IT skillsAbility to explain information in a way that is easy to understand.Ability to handle difficult or irate customers effectively.Ability to set expectations and deliver information in a positive way.Ability to learn quickly and adapt to high change environmentAdapts well to chan… – Permanent – Full-time

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